What is your Cancellation Policy?
- Need to cancel or reschedule – no problem! Just contact us at least 48 hours prior to your adventure’s departure to reschedule or to cancel (and receive a full refund), no questions asked.
- For independent travel bookings of 9 passengers or less: 48 hours before scheduled departure, partial or whole cancellations made within 48 hours before departure will be charged 100% of the tour price. Tour amendments cannot be completed within a 48-hour window. There will be no refunds for cancellations within the cancellation period.
- For groups of 10-19: 14 days before scheduled departure, partial or whole cancellations made within 14 days before departure will be charged 100% of the tour price based on the reserved number of passengers, or the final number in attendance, whichever is greater. Tour amendments cannot be guaranteed within a 14-day window.
- For Groups 20+: 21 days before scheduled departure; partial or whole cancellations made within 21 days before departure will be charged 100% of the tour price. Tour amendments cannot be guaranteed within the 21-day window.
For wholesale, travel trade, and 3rd party bookings, the cancellation and amendment policy can differ. Please refer to your booking contract for details.