Year-Round Whale Sightings Guarantee
Watching whales in the wild is inherently unpredictable and although we track our sightings on a day-to-day basis, we cannot guarantee with 100% certainty that you will see a whale on every tour.
If you miss the whales on your first attempt, we offer all guests the following Year-Round Whale Sightings Guarantee:
- You are invited to join us on another tour, FREE* of charge, at any point in the future
- This offer is valid for life and does not expire
- This offer is not transferable and must be used by the guest that purchased the original tour
- Some restrictions apply. Talk to our agents for details.
All of our guests who would like to take advantage of this offer are welcome to do so on either our Victoria or Vancouver-based tours. Some departures are available only on a standby basis and guests may incur additional charges when choosing an option exceeds the value of the original purchase.
To redeem your guarantee, simply make note of the confirmation number and name used at the time of your original reservation and contact us. If you have lost this information, do not worry, simply contact us at 1 (888) 383-4884 and we will help you locate your original reservation.
Please be sure to have your reservation information ready prior to contacting us. This will save time and help us assist you.
*Whale Sightings Guarantee bookings are subject to Conservation Fee and Tax. These charges cannot be waived.